Terms & Conditions

Terms and Conditions

GENERAL

The conditions of sales apply to goods supplied by Andrew S. Johnson. When an order has been placed, accepted and deposits are received you will then enter a contract with Andrew S. Johnson.

CONFIRMATION OF ORDER

Confirmation of order will only be sent when all details have been agreed with Andrew S. Johnson and deposits have been received. Once Andrew S. Johnson sends this confirmation and the deposit has been cleared, there is a legal and binding contract between you and Andrew S. Johnson. No addition or alteration to the order will be valid unless agreed in writing by Andrew S. Johnson. Alteration to specification may incur additional costs. Each lounge chair is hand crafted individually and measurements are subject to slight variation.

PAYMENTS AND DEPOSITS

On confirmation of order, full purchase price is due. As all lounge chairs by Andrew S. Johnson are made to order, purchase payments include a 50% non-refundable deposit. All products supplied by Andrew S. Johnson will remain the property of Andrew S. Johnson until full and final payment has been received and cleared. If you delay your delivery, the payment will still be due, unless otherwise agreed in writing by Andrew S. Johnson. In the event of late or no payment, Andrew S. Johnson shall be entitled to either suspend delivery of goods without notice until all amounts owing have been paid in full or the contract terminated in writing by Andrew S. Johnson.

DELIVERY

Delivery is scheduled approximately four months from receipt of the signed Confirmation of Order, all details having been agreed. Please ensure that access to the property and entrances are free for navigation as damage due to inadequate site access shall be at client’s own risk. 

CANCELLATION

Cancellation of Orders will only be accepted if Andrew S. Johnson has agreed in writing and on condition that you reimburse Andrew S. Johnson all cost and expenses and damages resulting from the cancellation.

REFUNDS

As every lounge chair is made to order, there is a 50% non-refundable deposit on each individual item that you purchase from Andrew S. Johnson.  From the day of delivery you will have 14 days to request a refund for 50% of the purchased price.

WARRANTY

All goods supplied by Andrew S. Johnson are warranted free from defects. All goods must be inspected immediately following delivery by the customer and will be repaired or replaced free of charge if found to be defective or damaged. This warranty does not apply to any defect arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by Andrew S. Johnson, failure to follow instructions on aftercare or any alteration or repair carried out without Andrew S. Johnson’s approval. 

COPYRIGHT

All copyright, design rights and intellectual property rights existing in designs and products and in the images, texts and design of Andrew S. Johnson website and marketing material are and will remain the property of Andrew S. Johnson. Andrew S. Johnson takes any infringement and these rights very seriously.